Guidelines & Documentation

DiGyan Store’s Start-up Kit  

SELLER’S GUIDELINES

Registration

Simple registration to use site is not sufficient to start selling products. You must apply or registration as seller by sending your application to us. Sellers need to agree with DiGyan Store’s Terms of Services, Privacy Policy and Licence Agreements at the time of registration. He also should be ready to accept changes in these three documents which will be communicated to sellers or can be read online at our site. If you agree, please feel free to open an seller account by clicking “Start Selling” link on header menu or use following link button.

Start Selling

Note: At present there is no restriction for becoming a seller and once you submit the form then you will automatically be approved as seller. However, the permission to sell products at DiGyan Store can be revoked in case of any complain(s) by buyers/visitors.

Seller’s Dashboard

Each seller will be provided with a personal store where they can upload their products for buyers. Seller can control all the activities related to their store via personalized dashboard.

sellers-dashboard-digyan-store

Once you logged in, please click on “My Dashboard” option under “My Profile” to open above interface. It has following options

  1. DASHBOARD: Here you can see url to your personalized store. You can popularize this url in your email signature and you can share it in social website which will attract more and more buyer to your site. Your store url is http://store.digyan.com/my-profile/username, where username is what you use during login into the site.
  2. PRODUCTS: This is the summary of all products available in your store. You can edit/update product details from this section.
  3. ADD PRODUCTS: Here you can add new products for selling at DiGyan Store. All submitted products need approval before available in the product gallery.
  4. EARNING: This section is the summary of your earning made by selling products listed by you.
  5. ORDERS:  This section include purchase orders of your sales. Purchaser and downloaders of your products are listed at this place.
  6. PROFILE: Here you can give name to your personalized store and include a email for customer’s enquiry.
  7. LOG OUT: You can use either this button or log out option under “My Profile” to sign out.

Earning & Commission

Sellers can fix the price of their products or services. After every purchase 70% of the listed price will be credited to sellers account. Remaining 30% is used by us to support our service live which includes paying hosting charges, staffs, payment gateway charges, advertising and promotional activities charges.

How payments to sellers made?

Sellers can see their earning the the “Seller Dashboard”. Claim for payment can be made at the end of month. A minimum of $50 is required to process the payment. This option is to reduce the payment gateway charges. However, payment of less amount can only be considered in case seller wants to delete their account. Payment will be made in first week of the month (English calender). We make payment to the sellers via three options – PayPal, Skrill (Moneybookers) and Payza (Visa). Once payment is transferred to these account they can either use it for online purchase or can be transferred to personalized bank. Please click below to open an account. At present we have only dollar as the currency for payment. Payment is easier if buyers have accounts at PayPal, Skill or Payza.

PayPal    Skrill (Moneybookers)    Payza

Wire transfer/ NEFT: We generally avoid transferring money via wire transfer. However seller can choose it as the option to transfer money on request which may be approved. In this case seller will bear the transfer fee charged by bank. Transfer of money via NEFT is available free with a small transaction fee as applicable with bank.

Promotional Activities & Discount Coupons

DiGyan store offers seasonal or occasional discount for any products listed in the store. All seller are bound to sell products at discounted price if selected by us. Seller can write to us personally if they don’t want their products to be offered at discounted price. Such promotional activities are meant to increase site’s visibility and popularity. The items in the list will be randomly selected by our team. Automatic discounts coupons will be issued only for selected items or site-wide. Generally items listed under “Service” category are not considered for discounts. However, sellers of products and services have option to request us to offer their listing at discounted price. The validity of discount coupon will not be more than one month. Sellers can also share the discount coupon by sharing on social networks. Discount coupons increase the sale to many fold during that period. Discount will never be more than 50% if issued automatically. Compons for discount more than 50% will be issued only after confirmation with sellers.

Buyer’s Guidelines

Registration

Buyers need to register before buying any product or service at at DiGyan Store. Anybody can register for using services of the DiGyan Store. The only requirement is to accept the DiGyan Store’s Terms of Services, Privacy Policy and Licence Agreements at the time of registration. You also should be ready to accept changes in these three documents which will be communicated to you or can be read online at our site. Simple registration enable an  user to use all facilities of the site except selling products for which separate application is required. If you agree, please feel free to open an account by clicking “LOGIN/SIGNUP” link on header menu or use following link button.

SIGNUP

Note: You can also use your social account to register at our site. The option to do so comes at login page.

Buyer’s Dashboard

Each user will be provided with a personal store where they can upload their products for buyers. Seller can control all the activities related to their store via personalized dashboard.

sellers-dashboard-digyan-store

Once you logged in, please click on “My Dashboard” option under “My Profile” to open above interface. It has following options

  1. DASHBOARD: Here you can see url to your personalized store in case you build it. Your putative store url is http://store.digyan.com/my-profile/username, where username is what you use during login into the site.
  2. PRODUCTS: This is the summary of all products available in your store in case you have a approved seller account.
  3. ADD PRODUCTS: Here you can add new products for selling at DiGyan Store. You will be allowed to do so only if you apply for the seller account. In all cases, the submitted products need approval before available in the product gallery.
  4. EARNING: This section is the summary of your earning made by selling products listed by you if you are selling.
  5. ORDERS:  This section include purchase orders of your sales. Purchaser and downloaders of your products are listed at this place. Available if you have a seller account.
  6. PROFILE: Here you can give name to your personalized store and include a email for customer’s enquiry.
  7. LOG OUT: You can use either this button or log out option under “My Profile” to sign out.

Payment options

At present we have three payment options – PayPal (Visa or Mastercard), Skrill (Moneybookers) and Payza (Visa). At present we have only dollar as the currency for payment. Payment is easier if buyers have accounts at PayPal, Skill or Payza. Please click below to open an account.

PayPal    Skrill (Moneybookers)    Payza

How we prevent fraudulent transactions

We use secure payment gateways like PayPal, Skrill (Moneybookers) and Payza to process payment. Buyers are directed to their secure gateways. After payment users get back to the site again.

Purchase & Download History

This option is available at “Purchases & Downloads” option under “My Account”. Only logged in user can see “My account” option in header menu. Once someone buy a product it can be downloaded from here or a link sent via email. The files are generally always available as long as seller is active. Once seller delete the account it will not be available. Some seller even restrict the number of possible download or expire after certain period. Therefore, it is advisable to download product(s) as soon as you buy.

GENERAL USERS GUIDELINES

For enhanced use of DiGyan Store 

PRODUCTS/SERVICES LISTING

Products listed by different sellers are available to download. The services can also be purchased from the store.

WISHLIST

Users and Sellers can add items in their wishlists which they can review later and buy. The list can be made public or personal. If it is public then any user of the site can see your wishlist. A little red heart symbol at the product listing page which appear once you hover the grid image with the mouse can be clicked to add that item in your wishlist. Alternatively, wishlist option is also available at the product display page. It also come during the checkout process. One can always edit or delete items listed in the wishlist. Items added to wishlist can be seen at “My Wishlists” option under “My Profile”

EDIT PROFILE

Here one can manage setting like username, password, display name and billing address.